Have you received a Labcorp bill that doesn’t look right or seems unrelated to any recent test? You’re not alone. Many patients encounter unexpected or confusing charges. In this guide, you’ll learn how to dispute a Labcorp bill effectively and resolve the issue quickly.
Common Reasons to Dispute a Labcorp Bill
Before taking action, it helps to understand what might have gone wrong:
- Wrong patient details
- Duplicate charges or services not received
- Incorrect insurance processing
- Outdated or cancelled lab orders
- Unexpected balance after insurance
Tip: Check your insurance Explanation of Benefits (EOB) before disputing.
Steps to Dispute Your Labcorp Bill
1. Review the Invoice
Look for:
- Invoice number
- Test codes
- Service date
- Charge amounts
Compare it to any lab visits you remember.
2. Gather Documentation
You’ll need:
- Labcorp invoice
- ID and date of birth
- Insurance EOB
- Any relevant medical records
3. Contact Labcorp Billing Support
Call: (800) 845-6167
Explain the issue clearly and ask them to review the charge.
4. Request Investigation or Adjustment
If the charge is proven wrong, ask for:
- A corrected bill
- A refund (if paid)
- A cancellation notice (if unpaid)
If You Prefer Writing Over Calling
You can also use Labcorp’s contact form or send an email to escalate your concern. Be sure to include all necessary info and documents.
What Happens After You File a Dispute?
- The billing team will review your case
- You may receive a follow-up email or letter
- If accepted, your bill will be updated or canceled
- Refunds (if owed) are processed in 7–10 business days
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FAQs
Can I dispute a Labcorp bill after paying it?
Yes. You can request a refund if the charge was in error and verified by billing.
Will disputing stop collections?
It may pause collections temporarily if done early. Always act quickly.
How long do disputes take?
Usually 7–14 business days depending on case complexity.
Final Thoughts
If you’re unsure about a charge, don’t ignore it. It’s your right to dispute any Labcorp bill you don’t recognize. Acting early, being organized, and contacting the right support channels will help you fix the issue fast and protect your finances.