What Is a Labcorp Double Charge?
If you’ve noticed a Labcorp double charge on your medical bill or bank statement, you’re not alone. Many patients have reported being billed twice for the same lab test. This guide will walk you through why it happens, how to dispute it, and most importantly, how to get your money back.
Common Reasons for Labcorp Double Billing
Understanding the root cause helps resolve the issue faster. Below are some typical reasons Labcorp might double-charge:
| Reason for Double Charge | Description |
|---|---|
| Duplicate Test Orders | The healthcare provider might have submitted the test twice accidentally. |
| Insurance Processing Delays | Labcorp may bill you first, then again if your insurance is delayed. |
| System Glitches | Occasionally, billing software errors result in repeated charges. |
| Multiple Payment Methods | If you paid online and in-person, you may be charged twice mistakenly. |
| Separate Account Entries | If the same service was processed under two account numbers. |
How to Identify a Double Charge
Here’s how to confirm if you were truly double-billed:
- Review your Labcorp invoice carefully.
- Check bank/credit card statements for two identical charges.
- Match service dates — duplicate charges usually have the same date.
- Look inside your Labcorp Patient Portal account for test history.
Tip: Screenshot or print your invoices and statements. You’ll need these for dispute documentation.
How to Dispute a Labcorp Double Charge
Once you’re sure it’s a double charge, take these steps:
1. Contact Labcorp Billing Support
- Phone: 800-845-6167 (Mon–Fri, 8 AM–6 PM local time)
- Online Billing Portal: https://www.labcorp.com/billing
Mention:
- Patient name & date of service
- The invoice number(s)
- Proof of double payment
2. Email Labcorp (Optional)
You may also send written communication to Labcorp Billing at:
Attach:
- Receipts or statements
- Screenshots of billing duplicates
- Your patient account ID
How to Request a Refund from Labcorp
If Labcorp confirms the double charge, here’s how to get your money back:
- Request Refund Directly
Labcorp will either reverse the charge on your card or send a paper check. - Refund Processing Time
Refunds typically take 7–14 business days, depending on your payment method. - Follow Up If Delayed
If more than 2 weeks pass with no refund, call support again with your case ID.
What If Labcorp Refuses to Refund?
In rare cases where Labcorp denies your dispute:
✔ Contact Your Bank or Card Provider
File a chargeback with your financial institution. Most banks allow this within 60 days of the transaction.
✔ Report to the Consumer Financial Protection Bureau (CFPB)
If your bank or Labcorp is unhelpful, file a complaint at:
Preventing Future Double Charges
Here are practical steps to avoid this issue in the future:
- Track your appointments & lab orders
- Avoid paying before receiving a final bill
- Use one payment method only
- Always check your email confirmation for invoices
- Set up alerts for Labcorp billing notifications
Related Help Topics
You may also find these helpful:
- How to Pay Labcorp Bill Without Invoice
- Labcorp Billing Support Hours & Contact
- Labcorp Refund Policy Explained
- Disputing a Labcorp Bill with Insurance
Final Thoughts
A Labcorp double charge can be frustrating, but it’s often just a billing error that’s easy to fix. By keeping records and acting fast, you can dispute the charge and get your refund quickly. If you ever feel overwhelmed, don’t hesitate to contact Labcorp billing directly or consult your bank for support.
Stay informed and in control — your medical billing rights matter.